Agent Room

Reaches out to diners through SMS, push, and email to confirm intent before the cancellation window closes.

Scores each reservation continuously using deterministic behavior, timing, and history signals.

Reads restaurant policy and constrains every other agent. Refill, transfer, fees, caps.

Matches verified diners to released tables by party size, cuisine, distance, and arrival ETA.

Detects hoarding, scalping, bot-like velocity, and unverified accounts before they reach the restaurant.

Routes approval requests to managers with full context and role checks.

Records recovered cover, fee waiver, and sponsor events according to policy.

Translates deterministic decisions into plain English without deciding business outcomes.