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Katsuya West Hollywood - 8:15 PM
Reservation res_katsuya_815 · Party of 2 · Daniel Park
medium risk
Recovery view
Reservation summary
Party size
2
Date
2026-04-26
Start time
8:15 PM
Reminder opened
No
Confirmation
ignored
Policy
Refill enabled
Cancellation fee
$40
Card on file
Yes
Risk factors
8 weighted signals
Base risk
+10
Final confirmation ignored
+24
Reminder not opened
+14
Prior late cancellation
+12
High-demand slot
+8
Verified human
-8
Card on file
-6
Good completion history
-8
res_katsuya_815 scored 46/100 (medium) because base risk, final confirmation ignored, reminder not opened. Recommended action: monitor.
Manager controls
ready
Run recovery
Approve refill
Audit history
Time
Actor
Action
Entity
No-show risk score
46
/ 100
medium risk
46
Diner profile
DP
Daniel Park
Verified diner
Completed
14
Late cancellations
1
No-shows
0
Trust score
81
Agent history
5:12 PM
Risk
Scored reservation 82/100 due to ignored confirmation and proximity to seating.
5:12 PM
Waitlist
Ranked Maya Chen as top verified replacement diner.