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Matteo's Hollywood - 6:30 PM
Reservation res_synth_130 · Party of 2 · Jordan Lee
low risk
Recovery view
Reservation summary
Party size
2
Date
2026-05-09
Start time
6:30 PM
Reminder opened
Yes
Confirmation
not_requested
Policy
Refill enabled
Cancellation fee
$40
Card on file
Yes
Risk factors
6 weighted signals
Base risk
+10
Prior no-show
+20
Verified human
-8
Card on file
-6
High diner trust score
-10
Good completion history
-8
res_synth_130 scored 0/100 (low) because base risk, prior no-show. Recommended action: hold.
Manager controls
ready
Run recovery
Approve refill
Audit history
Time
Actor
Action
Entity
No-show risk score
0
/ 100
low risk
0
Diner profile
JL
Jordan Lee
Verified diner
Completed
6
Late cancellations
0
No-shows
0
Trust score
88
Agent history
Awaiting agent events