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Ravello Osteria - 7:30 PM
Reservation res_synth_140 · Party of 2 · Sophia Cruz
low risk
Recovery view
Reservation summary
Party size
2
Date
2026-04-26
Start time
7:30 PM
Reminder opened
No
Confirmation
confirmed
Policy
Refill enabled
Cancellation fee
$40
Card on file
Yes
Risk factors
6 weighted signals
Base risk
+10
Reminder not opened
+14
Prior late cancellation
+12
High-demand slot
+8
Card on file
-6
Confirmed
-30
res_synth_140 scored 8/100 (low) because base risk, reminder not opened, prior late cancellation. Recommended action: hold.
Manager controls
ready
Run recovery
Approve refill
Audit history
Time
Actor
Action
Entity
No-show risk score
8
/ 100
low risk
8
Diner profile
SC
Sophia Cruz
Unverified diner
Completed
4
Late cancellations
0
No-shows
1
Trust score
77
Agent history
Awaiting agent events