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Katsuya West Hollywood - 6:00 PM
Reservation res_synth_25 · Party of 2 · Alex Kim
medium risk
Recovery view
Reservation summary
Party size
2
Date
2026-05-09
Start time
6:00 PM
Reminder opened
Yes
Confirmation
requested
Policy
Refill enabled
Cancellation fee
$40
Card on file
Yes
Risk factors
4 weighted signals
Base risk
+10
Low diner trust score
+15
Multiple active reservations same night
+12
Card on file
-6
res_synth_25 scored 31/100 (medium) because base risk, low diner trust score, multiple active reservations same night. Recommended action: monitor.
Manager controls
ready
Run recovery
Approve refill
Audit history
Time
Actor
Action
Entity
No-show risk score
31
/ 100
medium risk
31
Diner profile
AK
Alex Kim
Unverified diner
Completed
1
Late cancellations
2
No-shows
1
Trust score
42
Agent history
Awaiting agent events