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Saffron and Rose Ice Cream - 5:30 PM
Reservation res_synth_56 · Party of 3 · Olivia Kim
low risk
Recovery view
Reservation summary
Party size
3
Date
2026-04-26
Start time
5:30 PM
Reminder opened
No
Confirmation
confirmed
Policy
Refill enabled
Cancellation fee
$0
Card on file
Yes
Risk factors
7 weighted signals
Base risk
+10
Reminder not opened
+14
Prior late cancellation
+12
Low diner trust score
+15
Multiple active reservations same night
+12
Card on file
-6
Confirmed
-30
res_synth_56 scored 27/100 (low) because base risk, reminder not opened, prior late cancellation. Recommended action: hold.
Manager controls
ready
Run recovery
Approve refill
Audit history
Time
Actor
Action
Entity
No-show risk score
27
/ 100
low risk
27
Diner profile
OK
Olivia Kim
Unverified diner
Completed
1
Late cancellations
2
No-shows
2
Trust score
47
Agent history
Awaiting agent events